Privacy Policy

This privacy policy explains how The Motorhome Company ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The Motorhome Company is the data controller responsible for your personal data. You can contact us at:

  • Address: Industrial Estate, Maidenplain Pl, Aberuthven, Auchterarder, PH3 1EL
  • Email: info@themotorhomecompany.co.uk
  • Telephone: 01764 663341

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at info@themotorhomecompany.co.uk or by telephone on 01764 663341.

What our customers say about us

Our Reviews

Thank you Michelle and Nathan. For all your help with Buying our New Motorhome. They were very professional, helpful, making the sale very easy. We would definitely recommend them. The R’s
— BrodR
Anyone looking for a motorhome should definitely visit this Company. The Staff are so friendly and helpful with no pressure or hassle. Good selection to choose from . Our van broke down so they let us leave it with them till we get it recovered. We did buy a motorhome but didn't expect to be driving it away same day. Would highly recommend . Thanks again Brian and Alison lees plus 2 grandchildren and 4 dogs
— Alison Lees
Fantastic experience, I had wanted a motorhome for years and when I retired recently we decided to buy one out of my pension money, we were very cautious indeed after a friend bought one that was in a poor state and he lost thousands on it, we travelled to England to view a couple but just didn't trust the seller's. When I contacted The Motorhome Company there were a string of emails between Michelle and I, I asked her lots of questions and she very patiently answered them for me and when we noticed a van that met our needs for the right price we travelled up. Michelle and her colleagues were fantastic, again lots of questions but they really put us at ease. The warranty they were offering for 12 months was unrivalled by any other dealer and after going away for a coffee we decided to buy it. The whole buying experience was amazing from start to finish, we were given reasonable timescales for collection and promised that a couple of minor issues would be fixed, we were kept informed of progress via WhatsApp and eventually picked up our lovely motorhome, we love it. The handover videos provided by the company are invaluable and provided a thorough reference for everything we needed for going away. The van was working perfectly when we collected it however developed a couple of minor issues whilst using it, no problem, returned to the company and the lovely Norrie sorted everything out for us while we chatted to him. It is unusual to find such fantastic customer service these days but well done The Motorhome Company, I would recommend them to anyone.
— Martin Redding
— Jim Coulter
Lots of choice
— Angela Griffiths
— Geordie Leslie
Good selection of vans
— Michelle Plenderleith
Great customer service sorting out my fridge ignition this morning. So happy with my wee Elddis Majestic 115 purchased just over 1 year ago. Thank you!!
— Kirsty Molnar
— Ross Jarvie
— Lorraine wark
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