Help & FAQ

Frequently Asked Questions

Answers to the questions we're asked most. Can't find yours? Get in touch.

Buying a Motorhome

Yes. If you find a motorhome you would like to purchase, please contact us as soon as possible. We can discuss reservation options and the next steps to secure the vehicle.
Yes. We welcome part exchange on most vehicles and can provide a competitive valuation. We can also consider cars, vans, motorhomes and campervans as part exchange against one of our vehicles.
Absolutely. We regularly supply motorhomes to customers throughout Scotland, England, Wales and Northern Ireland. We can provide detailed photographs, videos and information to help you buy with confidence from a distance.
Yes. We can arrange delivery throughout the UK. Please contact us with your postcode for a personalised delivery quotation.
Of course. We encourage customers to arrange a viewing and inspection before purchasing. Please contact us to arrange an appointment.
Yes. Every motorhome is carefully inspected and prepared before being offered for sale. We want every customer to have complete confidence in the quality and condition of their purchase.

Walkaround Videos

Yes. Every motorhome comes with a comprehensive walkaround video created specifically for that vehicle.
Our videos cover both the exterior and interior of the motorhome. We demonstrate key features, storage areas, appliances, controls, sleeping arrangements and overall condition so you can see exactly what you are buying.
We believe in complete transparency. A detailed video allows customers to view the vehicle in greater detail and helps those travelling long distances make an informed decision.
Yes. If there is a specific area of the motorhome you would like to see in more detail, we are happy to provide additional photographs or video footage wherever possible.

Selling Your Motorhome

Yes. We are always looking for quality used motorhomes and campervans.
Simply contact us with details of your motorhome including the registration number, mileage, service history and condition. We will provide a free, no-obligation valuation.
In many cases, yes. If your motorhome has existing finance, we can discuss settlement options and guide you through the process.
We aim to make the process as simple and straightforward as possible. Depending on the vehicle and documentation, transactions can often be completed very quickly.

Warranty & Aftercare

Most of our motorhomes are supplied with a warranty for added peace of mind. Please contact us for details of the warranty available on a specific vehicle.
Extended warranty options may be available on selected vehicles. Please ask a member of our team for more information.
Customer satisfaction is important to us. If you have any concerns after taking delivery of your motorhome, please contact us and we will be happy to assist.

Finance

Finance options may be available subject to status. Please contact us to discuss the options available and receive a personalised quotation.
Finance providers have different application processes. Our team can explain how the application process works and answer any questions you may have.

Motorhome Ownership

This depends on the weight of the motorhome and when your driving licence was issued. We recommend checking your licence entitlements or contacting us for guidance.
Many motorhomes can be driven on a standard Category B driving licence, subject to weight restrictions.
Insurance costs vary depending on the vehicle, your driving history, usage and storage arrangements. We recommend obtaining quotations from specialist motorhome insurance providers.
Yes. Modern motorhomes are designed for year-round use and many feature heating systems, insulation and facilities suitable for all seasons.

Contact Us

Simply call, email or complete our online enquiry form and we will arrange a convenient appointment.
We are conveniently located in Scotland and welcome customers from across the UK. Please visit our Contact Us page for full directions and opening hours.
We are passionate about motorhomes and committed to providing exceptional customer service. Every vehicle is carefully selected, professionally presented and supplied with a detailed walkaround video, giving you complete confidence when purchasing your next motorhome.

Still have a question?

Our team is happy to help with anything not covered here — from a specific vehicle to finance, delivery or part exchange.

Get in touch

What our customers say about us

Our Reviews

Thank you Michelle and Nathan. For all your help with Buying our New Motorhome. They were very professional, helpful, making the sale very easy. We would definitely recommend them. The R’s
— BrodR
Anyone looking for a motorhome should definitely visit this Company. The Staff are so friendly and helpful with no pressure or hassle. Good selection to choose from . Our van broke down so they let us leave it with them till we get it recovered. We did buy a motorhome but didn't expect to be driving it away same day. Would highly recommend . Thanks again Brian and Alison lees plus 2 grandchildren and 4 dogs
— Alison Lees
Fantastic experience, I had wanted a motorhome for years and when I retired recently we decided to buy one out of my pension money, we were very cautious indeed after a friend bought one that was in a poor state and he lost thousands on it, we travelled to England to view a couple but just didn't trust the seller's. When I contacted The Motorhome Company there were a string of emails between Michelle and I, I asked her lots of questions and she very patiently answered them for me and when we noticed a van that met our needs for the right price we travelled up. Michelle and her colleagues were fantastic, again lots of questions but they really put us at ease. The warranty they were offering for 12 months was unrivalled by any other dealer and after going away for a coffee we decided to buy it. The whole buying experience was amazing from start to finish, we were given reasonable timescales for collection and promised that a couple of minor issues would be fixed, we were kept informed of progress via WhatsApp and eventually picked up our lovely motorhome, we love it. The handover videos provided by the company are invaluable and provided a thorough reference for everything we needed for going away. The van was working perfectly when we collected it however developed a couple of minor issues whilst using it, no problem, returned to the company and the lovely Norrie sorted everything out for us while we chatted to him. It is unusual to find such fantastic customer service these days but well done The Motorhome Company, I would recommend them to anyone.
— Martin Redding
— Jim Coulter
Lots of choice
— Angela Griffiths
— Geordie Leslie
Good selection of vans
— Michelle Plenderleith
Great customer service sorting out my fridge ignition this morning. So happy with my wee Elddis Majestic 115 purchased just over 1 year ago. Thank you!!
— Kirsty Molnar
— Ross Jarvie
— Lorraine wark
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